Banking Virtual Assistants X Nuvalence

Drive Superior Experience and Long-Term Value.

AI-powered contact centers are essential for modern financial organizations with ambitious goals. Our Banking Virtual Assistant solutions deliver 24/7 support that is scalable, efficient, and compliant with rigorous industry regulations.

01

Relentless Focus on Outcomes

We build large-scale digital solutions with AWS-based cloud platforms to transform customer service in the banking sector with AI.

02

Holistic Delivery

By applying elite architecture, software development, and design, we produce whole, value-driven solutions. 

03

Rapid Impact

Our deep domain knowledge and innovative frameworks accelerate delivery of custom solutions. With Nuvalence, time-to-value is measured in weeks.

PLATFORM HIGHLIGHTS

Instant Response

Frequently Asked Questions

Issue Resolution

Integrated Recommendation Engine

Online Transaction Support

Mobile-First User Experience Design

Improved Customer Satisfaction

24/7, Conversational & Informative

Sales & Marketing

Lead Generation and Qualification

+ MORE

ACCELERATE VALUE

Simplified content management tool to update your agent intent, responses, and language translations

Test case management to highlight and help prevent conversational regressions

Deployment tooling to support ongoing continuous integration and delivery goals

Why Nuvalence X Amazon Solutions

Optimize human utilization, reduce wait times, and improve customer Net Promoter Scores.

Promote new products and services at optimal points of customer engagement.

Embed AI assistance for live agents to elevate support quality and speed response times by 90%.

Personalize support specific to account information, lost cards, charge disputes, and fraud inquiries.

Ensure customer data protection and compliance with KYC & AML, GDPR, and industry regulations.

Easily integrate with existing CRM and ERP systems for fast CCI value realization.

Extend omnichannel intelligence and in-app chatbots for a cohesive platform experience.

Automatically schedule appointments for human support or sales representatives.

Monitor feedback and refine UX with 100% visibility of customer conversation sentiment.

Continuously enhance virtual assistant capabilities to expand customer functions.

Optimize human utilization, reduce wait times, and improve customer Net Promoter Scores.

Promote new products and services at optimal points of customer engagement.

Embed AI assistance for live agents to elevate support quality and speed response times by 90%.

Personalize support specific to account information, lost cards, charge disputes, and fraud inquiries.

Ensure customer data protection and compliance with KYC & AML, GDPR, and industry regulations.

Easily integrate with existing CRM and ERP systems for fast CCI value realization.

Extend omnichannel intelligence and in-app chatbots for a cohesive platform experience.

Automatically schedule appointments for human support or sales representatives.

Monitor feedback and refine UX with 100% visibility of customer conversation sentiment.

Continuously enhance virtual assistant capabilities to expand customer functions.

CONTACT US

Let’s talk about your future.

LET’S TALK